6wine Privacy Policy

1 Types of Information Collected and Purpose

When you register an account and use services on 6wine, we collect various types of information from you. The main purpose of this collection is to provide you with a safe, personalised, and high-quality gaming experience.

We generally collect the following types of information:

• Identity Information: Your full name, date of birth, and national ID details (for age verification).
• Contact Information: Email address and mobile number (for account verification and support).
• Financial Information: bKash, Nagad, Rocket, or Upay account details (to process transactions).
• Technical Information: IP address, browser type, device information, and cookies data.
• Usage Information: Game history, betting patterns, login times, and session-related data.

2 How Your Information Is Used

6wine uses collected information only for lawful and specific purposes. Your personal information may be used for the following:

• To complete account creation, management, and verification processes.
• To process deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
• To provide 24/7 Bengali live chat support and resolve issues.
• To prevent fraud, comply with anti-money laundering (AML) rules, and ensure security.
• To confirm age verification (services are provided only to those aged 21 or above).
• To improve the platform and add new features.
• To ensure responsible gaming and identify problematic behaviour.
• To comply with legal obligations and resolve disputes.

Your information will not be used beyond the purposes listed above without your consent.

3 Data Storage and Security Measures

6wine follows industry-standard security technology and practices to protect your personal information. Our security measures include:

• SSL/TLS Encryption: All data transmission between the website and servers is encrypted.
• Secure Databases: Your information is stored on firewall-protected servers.
• Access Controls: Only authorised staff have access to information as needed.
• Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
• Password Protection: User passwords are stored in hashed form — never in plain readable text.

Your information may be retained for a specified period while your account is active and after account closure, as required by legal obligations.

4 Sharing Information with Third Parties

6wine does not sell your personal information to third parties. However, limited information may be shared with trusted partners to provide services:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Providers: Limited information is shared with technology partners to operate the platform.
• Legal Obligations: Information may be provided in response to a court order, government directive, or a lawful request from a law enforcement agency.
• Fraud Prevention: Information is verified with security partners to detect and prevent fraudulent activity.

All third-party partners are contractually bound to comply with 6wine's privacy standards.

5 Cookies and Tracking Technologies

The 6wine website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: Necessary to maintain login sessions and ensure security.
• Functionality Cookies: Remember your preferences and language settings.
• Analytics Cookies: Used to improve platform performance and user experience.

Most browsers offer the option to disable cookies. However, disabling cookies may cause some website features to not work properly.

6 User Rights and Controls

As a 6wine user, you have the following rights over your own personal information:

• Access: You may request to view the information stored about you at any time.
• Right to Correction: You may apply to have incorrect or incomplete information corrected.
• Right to Erasure: In certain circumstances, you have the right to request that your information be deleted.
• Objection to Processing: You have the right to object to the use of your information for specific purposes.
• Data Portability: You may request to receive your data in a structured format.
• Withdrawal of Consent: You may withdraw consent given for specific uses at any time.

To exercise any of the rights above, contact us using the method described in the support section.

7 Protection of Minors

6wine provides services only to those aged 21 or above. We follow a strict age verification process to prevent minors from registering or using the platform.

• Age verification is mandatory at the time of registration.
• Additional identity verification may be requested in suspicious cases.
• Accounts identified as belonging to minors are closed immediately.
• No information is knowingly collected from minors.

If you believe a minor is using 6wine, please inform us immediately.

8 Data Retention Period

6wine retains your personal information according to the following policy:

• Active Accounts: Information is retained for as long as the account remains active.
• Closed Accounts: Information may be retained for a specified period after account closure due to legal and regulatory obligations.
• Financial Transaction Records: Financial records are retained for an extended period as required by law.
• Deletion of Unnecessary Data: Data that is no longer needed is securely and permanently deleted.

9 International Transfer of Data

Where necessary to operate 6wine's services, your information may be stored or processed on servers outside Bangladesh. For any international data transfer, we ensure that:

• The receiving country or organisation provides adequate data protection.
• Data remains fully encrypted during transfer.
• Third-party service providers comply with 6wine's security standards.

10 Changes to the Privacy Policy

6wine may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• The new policy will be clearly published on the website.
• The "Last Updated" date at the top of the page will be changed.
• For important changes, you may be notified by email.

If you continue to use the platform after a policy change, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.

11 Response to a Security Breach

If a security breach occurs that may affect your personal information, 6wine will immediately take the following steps:

• An immediate response team will be formed as soon as the security breach is identified.
• Affected users will be notified by email as quickly as possible.
• The nature of the breach, its potential impact, and the steps taken will be communicated transparently.
• If necessary, users will be advised to change their password for protection.
• The system will be improved to prevent the same incident from occurring in the future.

12 Responsible Gaming and Data Protection

6wine monitors your gaming behaviour to ensure responsible gaming. Data collected for this purpose is used to:

• Identify problematic gaming patterns and provide support.
• Set self-exclusion or limits at the user's request.
• Direct users to professional support when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.